1. Refund Eligibility
- Refunds are eligible within 3-5 working days from the date of the transaction.
- To be eligible for a refund, the service must be unused and in the same condition as received.
- Refund requests must be submitted through our customer support team at ayishashiksha@yahoo.com.
2. Refund Process
To initiate a refund, please contact our customer support team within the specified refund period. Provide your transaction details and a detailed explanation of the reason for the refund request. Our team will review your request and respond within 3-5 business days.
3. Non-Refundable Transactions
Certain transactions are non-refundable, including:
- Completed services.
- Digital products downloaded or accessed, if any.
4. Partial Refunds
In some cases, partial refunds may be granted at the discretion of ASS. This may apply to partially used services.
5. Late or Missing Refunds
If you haven’t received a refund within the specified timeframe, please check your bank account first. If the refund is not reflected, as processing times may vary. If you have done all of this and still have not received your refund, please contact us at ayishashiksha@yahoo.com.
6. Disputes with Payment Gateway Providers
Any disputes related to transactions processed through third-party payment gateways (e.g., credit card companies, PayPal) will be subject to their terms and conditions.
7. Changes to This Refund Policy
This Refund Policy is effective as of 12-Feb-2024 and may be updated or modified without notice. Please check this page regularly for any changes. By continuing to use our services after changes to this policy, you accept those changes.
8. Contact Us
If you have any questions about our Refund Policy, please contact us at ayishashiksha@yahoo.com.